- Vilhelm Már Thorsteinsson appointed CEO of the Company.
- Eimskip's subsidiary Faroe Ship was founded on the 23th of February 1919, and thus it celebrated its 100th birthday.
- Eimskip introduced “Roberta“, the Company’s Robotic Process Automation agent, to the business. Roberta now handles over 6,000 tasks that were previously manual and will handle even more in 2020.
February
- Organizational changes were made in Iceland with an emphasis on integrating part of the Company’s support units into strong centralized units along with sharpening the focus in customer service.
- Co-operation through a vessel sharing agreement between Eimskip and Royal Arctic Line approved by the Icelandic Competition Authority.
- Poland was the first office to implement a new forwarding system and global processes as a part of the Company’s Forwarding Transformation program. This will improve customer services by increasing automation and customer integration in the future.
- A global initiative is started, with the aim to modernize the desktop environment based on Microsoft 365, giving employees the tools to communicate, collaborate and work in the most efficient way possible.
- Eimskip started operating a new STS Gantry Crane in Sundahöfn in Iceland. The crane, which was named Current, runs solely on electricity and therefore leaves no carbon footprint in operation.
- The decision was made to unite Eimskip’s headquarters in a single location in the warehouse Vöruhótel and to implement an activity-based work environment.
- The warehousing service in Portland, Maine, was integrated. Two smaller warehouses were consolidated at a single, larger location, offering even better warehousing services, loading of containers, and distribution.
- A new container sailing system was introduced, with the aim to increase the service level and lower fixed operating costs. Furthermore, the changes paved the way for the Royal Arctic Line (RAL) co-operation scheduled to commence in Q2 2020.
- Eimskip sold three reefer vessels: Langfoss, Stigfoss, and Vidfoss. This was an important step in aligning the reefer vessel fleet to current operations in transport in and out of Norway.
- The container vessels Laxfoss and Godafoss were sold as a part of the fleet renewal.
- A new and more customer-centric web, www.eimskip.is, launched.
- Stevedoring services in Rotterdam moved to the Matrans Rotterdam Terminal.
- Eimskip received the Equal Pay certification in Iceland.
- Eimskip Norway moved to Tromsøterminalen, a new and modern logistics center with 22,000 ton cold-store capability, and a 3,235 m2 dry warehouse. Comprehensive transportation services are now available in Tromsø, with port services i.e., loading and discharging, storage and distribution.